Sidebar not showing for Tactic users

JimmyMcNulty · 07-30-2020, 09:10 AM

Hello,

I have the problem that the Sidebar is not showing for the users created, except logging into the admin page.

The user group has high access level for testing purpose and the global rules have the "view sidebar" ticked.

Access rules showing access allowed for the sidebar as well.

Code:
<rules>

  <rule group="project" code="test_project" access="allow"/>

  <rule group="builtin" default="deny"/>

  <rule group="builtin" key="view_side_bar" access="allow"/>

</rules>

I'm a bit lost, what could be causing this. Maybe someone can point me in the right direction?

Thanks for your time,

Johannes

listy · 07-30-2020, 11:55 AM

Hi. Do You using VFX template or empty project? Do you use empty_theme or something else?

***remkonoteboom*** · 07-30-2020, 04:17 PM

Also can you upload a screenshot of what the user does see?

JimmyMcNulty · (This post was last modified: 08-01-2020, 03:33 PM by JimmyMcNulty.)

(07-30-2020, 11:55 AM)listy Wrote: Hi. Do You using VFX template or empty project? Do you use empty_theme or something else?

I tried the games template and empty project as well. Both had the same issue.
Did now try the vfx template and there it was working. Now I don't understand why? Wink

(07-30-2020, 04:17 PM)remkonoteboom Wrote: Also can you upload a screenshot of what the user does see?

Will post screenshots and more information as soon as possible. Also investigating the different settings of the templates.

edit: now with screenshots

Empty project (not template) with empty theme:
https://photos.google.com/share/AF1QipO6...hFLTJzLU5n

Game template with default theme:
https://photos.google.com/share/AF1QipO6...hFLTJzLU5n

VFX template (with unknown theme):
https://photos.google.com/share/AF1QipO6...hFLTJzLU5n

Checking the different projects, I also discovered this strange issue:
Only the "no template" project has a database version corresponding to the Tactic version (4.8):
https://photos.google.com/share/AF1QipO6...hFLTJzLU5n
I remember seeing this at my workplace as well. Don't know, if this is an issue, but probably not related to the sidebar issue.

/edit

I also don't understand how to create a start page right now, but this is a different topic.

Thanks so far.