Check out issue

[Dag]

Hi,

I created an asset and have Icon file and the Alembic file uploaded, but when I try to check out the Alembic file I get this msg 'null is not an object (evaluating 'applet.download_file')'
The Alembic file is under published and the preview under icon in the file structure.
What did I wrong?

--EDIT--

here are my settings in the tactic-conf.xml
<checkin>
<asset_base_dir>/opt/tactic/assets</asset_base_dir>
<web_base_dir>/assets</web_base_dir>
<win32_local_base_dir>C:/spt</win32_local_base_dir>
<linux_local_base_dir>/tmp/sthpw</linux_local_base_dir>
<win32_sandbox_dir>C:/spt/sandbox</win32_sandbox_dir>
<linux_sandbox_dir>/tmp/sthpw/sandbox</linux_sandbox_dir>
<win32_client_repo_dir>//192.168.0.50/assets</win32_client_repo_dir>
<linux_client_repo_dir>/opt/tactic/assets</linux_client_repo_dir>
<win32_client_handoff_dir>//192.168.0.50/handsoff</win32_client_handoff_dir>
<linux_client_handoff_dir>/opt/tactic/handsoff</linux_client_handoff_dir>
<win32_server_handoff_dir/>
<linux_server_handoff_dir></linux_server_handoff_dir>
<sudo_no_password></sudo_no_password>
<version_padding>3</version_padding>
</checkin>

--EDIT 2---
This is on the web client output log:

Java applet is not enabled or updated: document.general_applet.exists is not a function. (In 'document.general_applet.exists(env.get_client_handoff_dir())', 'document.general_applet.exists' is undefined)


Best,
Dag

[remkonoteboom]

The java applet has been deprecated for a while when Google and Apple all decided to stop supporting it. So to access the file, you either have to download the file from the server or have the server move it to a sandbox folder that is visible to the end-user (with a shared mount, for example).

Which UI element is trying to access the java applet?

[Dag]

The java applet has been deprecated for a while when Google and Apple all decided to stop supporting it.  So to access the file, you either have to download the file from the server or have the server move it to a sandbox folder that is visible to the end-user (with a shared mount, for example).

Which UI element is trying to access the java applet?

The check out element of the asset table.

[remkonoteboom]

I have changed the Checkout widget to use the httpd download instead of a java applet when mode = "web". Not sure why it was still using the applet as the default as that has been deprecated for a while.

[Dag]

Cool

How can I get this?
I was in on GitHub, but saw no changes.

[remkonoteboom]

It was buried in this commit:

https://github.com/Southpaw-TACTIC/TACTI...c27b8f3c6a

So having the latest 4.8 should fix the problem.